Privacy Policy

Privacy Policy

Last Updated: 25/10/2023

Welcome to (referred to as "we," "our," or "us"). We are committed to protecting your privacy and your data. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit and shop on our website. By using our website and services, you are agreeing to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) to provide you with our services. The types of information we may collect include, but are not limited to:

1.1. Personal Information: This may include your name, email address, postal address, phone number, and other identifying information you provide during the registration or checkout process.

1.2. Payment Information: We may collect payment information when you make a purchase, including credit card numbers, billing addresses, and other payment details. This data is processed securely through trusted payment processors.

1.3. Order Information: We collect information related to your orders, including the products you purchase, order history, and shipping information.

1.4. Communication Information: This includes any communications you have with us, such as emails, chat logs, or other correspondence.

1.5. Technical and Usage Information: We may collect information about your device, browser, IP address, and your activity on our website, such as pages visited, products viewed, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. Order Processing: To process and fulfill your orders, communicate with you about your orders, and provide customer support.

2.2. Personalization: To personalize your shopping experience, improve our website, and offer recommendations.

2.3. Communication: To send you order updates, promotional and marketing emails, and respond to your inquiries.

2.4. Legal Compliance: To comply with applicable laws, regulations, and RBI guidelines.

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to safeguard your information. Our website uses secure encryption (SSL) to protect data transmitted between your browser and our server.

4. Information Sharing

We do not sell or trade your personal information to third parties. However, we may share your information with service providers, payment processors, and other trusted third parties who help us operate our website, process orders, and provide services to you. We may also disclose information when required by law or to protect our rights, privacy, safety, or property.

5. Your Choices

You can manage your account information, communication preferences, and opt-out of marketing communications through your account settings. You may also request access, correction, or deletion of your personal information by contacting us at [contact email].

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Please review the Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact 

DockData Technologies LLP

Indrakanan East, Sripally, Burdwan

713103, West Bengal, 9382757702