Last Updated: 25/10/2023
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) to provide you with our services. The types of information we may collect include, but are not limited to:
1.1. Personal Information: This may include your name, email address, postal address, phone number, and other identifying information you provide during the registration or checkout process.
1.2. Payment Information: We may collect payment information when you make a purchase, including credit card numbers, billing addresses, and other payment details. This data is processed securely through trusted payment processors.
1.3. Order Information: We collect information related to your orders, including the products you purchase, order history, and shipping information.
1.4. Communication Information: This includes any communications you have with us, such as emails, chat logs, or other correspondence.
1.5. Technical and Usage Information: We may collect information about your device, browser, IP address, and your activity on our website, such as pages visited, products viewed, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1. Order Processing: To process and fulfill your orders, communicate with you about your orders, and provide customer support.
2.2. Personalization: To personalize your shopping experience, improve our website, and offer recommendations.
2.3. Communication: To send you order updates, promotional and marketing emails, and respond to your inquiries.
2.4. Legal Compliance: To comply with applicable laws, regulations, and RBI guidelines.
3. Data Security
We take data security seriously and implement appropriate technical and organizational measures to safeguard your information. Our website uses secure encryption (SSL) to protect data transmitted between your browser and our server.
4. Information Sharing
We do not sell or trade your personal information to third parties. However, we may share your information with service providers, payment processors, and other trusted third parties who help us operate our website, process orders, and provide services to you. We may also disclose information when required by law or to protect our rights, privacy, safety, or property.
5. Your Choices
You can manage your account information, communication preferences, and opt-out of marketing communications through your account settings. You may also request access, correction, or deletion of your personal information by contacting us at [contact email].
7. Contact Information
DockData Technologies LLP
Indrakanan East, Sripally, Burdwan
713103, West Bengal, 9382757702